Privacy Policy

Effective Date: 01 July 2025
Brand: Harek Maal 10 Rupya
Jurisdiction: India

At Harek Maal 10 Rupya, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data when you use our website, app, or services.

1. Information We Collect

We may collect the following types of personal information:

• Contact details: Name, phone number, email address, shipping address

• Payment information: UPI ID, card details (via secure payment gateways only)

• Transaction data: Purchase history, order details

• Device information: IP address, browser type, and access time

We do not collect or store sensitive personal data like passwords or OTPs.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders

• To send transactional emails/SMS related to orders

• To provide customer support

• To improve our products and user experience

• To comply with legal and regulatory obligations

3. Sharing of Information

We do not sell or rent your personal data to any third party.

We may share your data only with:

• Trusted logistics partners for order delivery

• Secure payment gateway providers (PCI-DSS compliant)

• Regulatory authorities when required under law

4. Data Retention

We retain your personal data only as long as necessary:

• To fulfill your order and service experience

• To comply with legal obligations (like tax, audit, dispute resolution)

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve browsing experience

• Analyze site traffic

• Remember user preferences

You can choose to disable cookies through your browser settings.

6. Security Practices

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:

• SSL encryption

• Secure server infrastructure

• Access controls and data minimization

However, no method of transmission over the internet is 100% secure.

7. Your Rights

As a user, you have the right to:

• Access the personal data we hold about you

• Correct or update your data

• Request deletion of your data (unless required to retain for legal purposes)

To exercise these rights, email us at support@harekmaal10rupya.com.

8. Children’s Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect data from children. If discovered, such data will be promptly deleted.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services constitutes acceptance of the revised policy.

10. Grievance Officer & Contact Information

In compliance with Rule 5(9) of the IT Rules 2011, the details of the Grievance Officer are:

Name: Sanjay Sonkar
Email: support@harekmaal10rupya.com